Operations
Featured
Why Leaders Lose the Room in High-Stakes Meetings
Leaders’ messaging can become distorted when they’re under pressure — and inadvertently shut people out.
Nancy Duarte
Top Operations from MIT Sloan Management Review Middle East
AI and Machine Learning
Google Unveils TurboQuant, a New AI Memory Compression Algorithm
MITSloan ME Editorial
Boards & Corporate Governance
Bridge the Intergenerational Leadership Gap
Felix Rüdiger, Kaspar Köchli, Matthew Hunter, and Nolita Mvunelo
AI and Machine Learning
Enterprises Are Scaling AI Faster Than They Can Govern It: Study
MITSloan ME Editorial
Data, AI, & Machine Learning
Meta Found Liable in Child Exploitation Trial; Penalized $375M
MITSloan ME Editorial
More Operations from MIT Sloan Management Review Middle East
Featured
Stay Ahead of Geopolitical Supply Chain Risks
A practical framework for mitigating disruptive effects of international conflicts can help companies protect their supply chains.
Morris A. Cohen, Shiliang Cui, Vinayak Deshpande, Ricardo Ernst, Arnd Huchzermeier, Daniela Muhaj, David Pyke, and Andy A. Tsay
AI and Machine Learning
Why Execution Remains Industrial AI’s Hardest Problem
A new three-part research initiative by MIT Sloan Management Review India, in collaboration with Infinite Uptime, will examine whether prescriptive AI can close the persistent gap between insight and execution in industrial operations.
MIT SMR Editors
Featured
Turn Customer Complaints Into Innovation Blueprints
You can reframe client grievances as an opportunity instead of a burden. At one Swiss hospital, complaints have become a pipeline for improvements to the customer experience.
Lohyd Terrier and Beatrice Schaad Noble
Automation
MIT Sloan Management Review India, IDfy to Release Study on Data Privacy
The joint study examines how Indian enterprises are translating the Digital Personal Data Protection Act into operational controls, risk frameworks, and strategic decision-making.
MIT SMR Editors
News
India Tells Quick Commerce Apps to Drop 10 Minute Delivery Pitch
The directive follows union protests and reflects growing scrutiny of rider safety in India’s fast-growing quick commerce sector.
MIT SMR Editors
AI and Machine Learning
CES 2026 Day 2 Signals AI’s Shift From Platforms to Physical Systems
From rollable PCs to humanoid robots, Day 2 of the show underscored how AI is being redesigned to work within real-world constraints.
MIT SMR Editors
Operations
Cyberattack Puts Brakes on Jaguar Land Rover Sales
A late production restart, tariff pressure and model transitions converged to pull down sales at the Tata Motors' subsidiary across North America, Europe and China.
MIT SMR Editors
Data, AI, & Machine Learning
The Cognitive Enterprise Advantage: How GCCs Can Learn to Think in Systems
As process-level automation reaches its limits, global capability centers are being forced to rethink how intelligence is built, shared, and scaled across the enterprise.
MIT SMR Editors
AI and Machine Learning
AI Saves Workers Up to an Hour a Day, OpenAI Report Finds
From engineers to finance teams, enterprise adoption is shifting from small pilots to embedded daily use, with measurable gains in speed, conversions and operating costs, the study found
MIT SMR Editors
Customers
How Grocery Retail Innovations Change Customer Behavior
Research into new in-store amenities, digital shopping formats, and partnerships reveals their unexpected costs and benefits.



