Operations
Featured
What It Takes to Be Careem
How Careem used technology and vision to become one of the region’s leading movers of people, goods, and money.
Tasmia Ansari
Top Operations from MIT Sloan Management Review Middle East
AI and Machine Learning
Meta Quietly Launches 'Forum,' to Give Users a Reddit-like Experience
MITSloan ME Editorial
Data Center
Data Transformation Is the CEO’s Business
Barbara Wixom, Ogi Redzic, Brandon Hootman, Joaquin Rodriguez, Gabriele Piccoli, and Cynthia Beath
AI and Machine Learning
UAE Rolls Out 4 AI Agents to Speed Procurement, Audits, and Support
MITSloan ME Editorial
AI and Machine Learning
Experts Split on Whether AI Will Replace or Empower Workers
MITSloan ME Editorial
More Operations from MIT Sloan Management Review Middle East
AI and Machine Learning
Dubai Moves to Embed Agentic AI Across Private Sector Operations
The initiative is a part of the broader government vision to encourage the use of AI to boost efficiency and productivity and raise standards of public services.
MITSloan ME Editorial
AI and Machine Learning
Oman Advances Smart Grid Ambitions with Digital Twin AI Initiative
Oman moves toward predictive electricity management with AI-powered digital twins.
MITSloan ME Editorial
Featured
Stay Ahead of Geopolitical Supply Chain Risks
A practical framework for mitigating disruptive effects of international conflicts can help companies protect their supply chains.
Morris A. Cohen, Shiliang Cui, Vinayak Deshpande, Ricardo Ernst, Arnd Huchzermeier, Daniela Muhaj, David Pyke, and Andy A. Tsay
AI and Machine Learning
Why Execution Remains Industrial AI’s Hardest Problem
A new three-part research initiative by MIT Sloan Management Review India, in collaboration with Infinite Uptime, will examine whether prescriptive AI can close the persistent gap between insight and execution in industrial operations.
MIT SMR Editors
Featured
Turn Customer Complaints Into Innovation Blueprints
You can reframe client grievances as an opportunity instead of a burden. At one Swiss hospital, complaints have become a pipeline for improvements to the customer experience.
Lohyd Terrier and Beatrice Schaad Noble
Automation
MIT Sloan Management Review India, IDfy to Release Study on Data Privacy
The joint study examines how Indian enterprises are translating the Digital Personal Data Protection Act into operational controls, risk frameworks, and strategic decision-making.
MIT SMR Editors
News
India Tells Quick Commerce Apps to Drop 10 Minute Delivery Pitch
The directive follows union protests and reflects growing scrutiny of rider safety in India’s fast-growing quick commerce sector.
MIT SMR Editors
AI and Machine Learning
CES 2026 Day 2 Signals AI’s Shift From Platforms to Physical Systems
From rollable PCs to humanoid robots, Day 2 of the show underscored how AI is being redesigned to work within real-world constraints.
MIT SMR Editors
Operations
Cyberattack Puts Brakes on Jaguar Land Rover Sales
A late production restart, tariff pressure and model transitions converged to pull down sales at the Tata Motors' subsidiary across North America, Europe and China.
MIT SMR Editors
Data, AI, & Machine Learning
The Cognitive Enterprise Advantage: How GCCs Can Learn to Think in Systems
As process-level automation reaches its limits, global capability centers are being forced to rethink how intelligence is built, shared, and scaled across the enterprise.
