To get the best returns on innovative products, collaborate with customers to define and share the commercial opportunity.

Executives often fear that they’ll lose control and speed by engaging employees in strategic planning. But here’s a new playbook that works.

Adding a chief information security officer to a board is a popular move, but it’s not enough to improve cyber resilience. Learn how to raise an entire board’s security acumen.

AT&T found a way to help workers kill outdated processes and tools that wasted time, energy, and money — one drop at a time. Here’s how the approach works.

To succeed, digital health platforms must shift their approach in three key areas.

Not every customer is an asset to your company, but determining who to cull — and how — can be a challenge.

Omnichannel retailers can extend their customer engagement and logistics capabilities via nontraditional sales and fulfillment locations.

Strategic planners are often blind about how the future will challenge their status quo. A scenario-planning mindset can help them see what they’re missing.

Leaders can avoid labor disputes and create value by improving communication with employees and including them in strategic decision-making.

Companies from Zoom to Slack lean on the product itself to find customers, convert them to paying, and drive rapid growth in revenues and services — without adding more staff.