AT&T found a way to help workers kill outdated processes and tools that wasted time, energy, and money — one drop at a time. Here’s how the approach works.

To succeed, digital health platforms must shift their approach in three key areas.

Not every customer is an asset to your company, but determining who to cull — and how — can be a challenge.

Omnichannel retailers can extend their customer engagement and logistics capabilities via nontraditional sales and fulfillment locations.

Strategic planners are often blind about how the future will challenge their status quo. A scenario-planning mindset can help them see what they’re missing.

Leaders can avoid labor disputes and create value by improving communication with employees and including them in strategic decision-making.

Companies from Zoom to Slack lean on the product itself to find customers, convert them to paying, and drive rapid growth in revenues and services — without adding more staff.

Most corporate boards lack directors with adequate skills to oversee cyber risk. New SEC regulations make correcting that deficiency more urgent.

Business leaders can better assess and strengthen analytical frameworks using seven evaluation criteria.

Companies need financial incentives, in addition to regulation, to make transformational sustainability efforts a higher priority.