Customers
What Successful Brick-and-Mortar Retailers Get Right
From virtual snowstorms to golden locker boxes, today’s thriving stores feature experiences shoppers can’t get online. Consider five successful tactics.
From virtual snowstorms to golden locker boxes, today’s thriving stores feature experiences shoppers can’t get online. Consider five successful tactics.
Marketing leaders are realizing gains from AI in three key areas, new research shows: increasing sales productivity, increasing customer satisfaction, and reducing marketing overhead costs.
Burnish your brand to meet the challenge of talent acquisition by taking some cues from consumer branding.
Omnichannel retailers can extend their customer engagement and logistics capabilities via nontraditional sales and fulfillment locations.
Marketers have long benchmarked their budgets against their peers’ spending. But it’s time to seek better metrics than the average budget.