CX Awards 2024
AI and Machine Learning
GovTech: The AI-Powered Future of Public Governance
The white paper argues that AI’s public-sector impact depends as much on trust, judgment, and empathy as on technology and automation.
MIT SMR Editors
Top CX Awards 2024 from MIT Sloan Management Review Middle East
Data, AI, & Machine Learning
Why AI’s Jobs Disruption Is More Nuanced Than Feared
MITSloan ME Editorial
Data, AI, & Machine Learning
Rewire Organizational Knowledge With GenAI
Tomoko Yokoi and Michael Wade
More CX Awards 2024 from MIT Sloan Management Review Middle East
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