CX Awards 2024
Featured
Stop Making Hollow Apologies at Work
Remorse is not enough: Colleagues need to know you’ll do things differently, and you need to hold yourself accountable for it. Here’s how to give and receive apologies better.
Jim Detert
Top CX Awards 2024 from MIT Sloan Management Review Middle East
Data, AI, & Machine Learning
Why AI’s Jobs Disruption Is More Nuanced Than Feared
MITSloan ME Editorial
More CX Awards 2024 from MIT Sloan Management Review Middle East
Customers
What Brands Can Do to Power Next-level Customer Experience in the Middle East
CX leaders and innovators at the Customer Centricity Summit 2024 discussed emerging trends, roles, and strategies shaping CX in the Middle East.
Jennifer George
CX Awards 2024
These are the winners of Customer Centricity Awards 2024
The 2024 CX Awards spotlighted exceptional achievements within seven sectors, recognizing organizations that have set a benchmark in delivering outstanding customer experiences
MIT SMR Editors
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