Decision-Making

AI boosts individual creativity but narrows collective idea diversity. Four studies reveal why, and what managers can do about it.

Some decisions are narrow and can be modeled; others are wide and require stakeholder alignment. Understand this distinction to use the type of AI that will be most helpful.

Generative AI can boost performance for stronger business owners but harm those already struggling. The difference comes down to human judgment.

As AI systems take on more decision-making, leaders need to build shared narratives instead of assigning blame.

Leaders’ messaging can become distorted when they’re under pressure — and inadvertently shut people out.