Quality and integrity have become pressing issues as more companies rely on data to support better decisions. From governance to best practices, what should businesses consider in the race to stay ahead?
Backed by case studies and real-world examples, the summit and awards aim to present proven strategies for uplifting customer experience (CX) in the age of AI.
Knowing your strengths is the basis of building long-term customer relationships where value is cocreated between seller and buyer.
Despite the advancements in AI, the essence of customer experience hinges on genuine human connection.
The summit will address how companies can pursue exponential business growth by elevating customer experience and deconstructing the strategies of leading brands.
