Communication

Good communication in tough times requires grappling with where responsibility for the problem lies and whether the situation is salvageable.

When a leader feels insecure, out of control, or threatened, they may fight back hard — and leave their team walking on eggshells. Here’s how to address the problem if you’re a fearful fighter or work with one.

When making a presentation, a strong, knowledgeable presence is what builds trust — no matter what channel that presentation is happening in.

Mastering strategic storytelling is more critical than ever in the age of AI. Here’s how generative AI tools can support — or undermine — your next presentation.

Leaders can’t escape the reality that people will have side conversations in typed chats during virtual meetings. But whether these chats serve useful purposes or breed mistrust depends on how leaders handle them.