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Ahmed Al Hammadi outlines how cloud, AI, and sovereign data centers are transforming UAE’s digital government.
The UAE’s public cloud services market is projected to grow $5.9 billion by 2028, with 75% of government entities adopting a cloud-first approach. Digital Dubai has already digitized over 1,500 government services, generating annual savings of $350 million through automation and cloud integration. Additionally, it is estimated that 80% of citizen interactions will be automated using AI-powered analytics within the year.
Ahmed Al Hammadi, Vice President of Cloud and Digital Infrastructure at e& enterprise, shared these insights during his keynote, Driving the Next Wave of Digital Government Innovation, at the GovTech Conclave in Abu Dhabi.
Key Takeaways Include:
- Digital transformation rests on three pillars—cloud for agility, AI for intelligence, and data centers for sovereignty. Imagine these as the three stones supporting a cooking pot: remove any one, and the entire system loses balance.
- Sovereign data centers are critical for security, compliance, and public trust. They enable government control over sensitive data in sectors like defense, healthcare, and identity management, while ensuring adherence to UAE laws and international standards.
- Four key enablers drive successful digital transformation: a digital-first mindset, robust cybersecurity, continuous workforce upskilling (especially cloud-native talent), and strong collaboration between government and technology partners.
For a deeper dive into these themes, watch the Redefining Public Sector Efficiency With AI and Automation panel from the GovTech Conclave 2025.
Our sponsors include Presenting Partner e& enterprise; Strategic Partner TII; Video Collaboration Partners Logitech and ASBIS; Consulting Partner Sia; Education Partner Coursera; Gold Partners TP and Verint; Silver Partners Liferay and Protiviti; and Exhibiting Partners Beinex, ManageEngine, Prezlab, Answered by Aramex, and Airia – Enterprise AI Simplified.