News

According to Genetec, cloud, collaboration, and analytics will take center stage in 2024.

New research from the XM Institute based on World Bank data shows bad customer service threatens $3.7 trillion annually.

Gen AI is not just enhancing operational efficiencies but also empowering strategic decision-making.

Errors due to manual processing of critical finance and accounting activities identified as key issue negatively impacting trust.

A new report examines opportunities and challenges for PR pros, including Gen AI adoption, influence in the C-suite, and budget constraints.