E-commerce

The modern warehouse represents the frontier of human-robot collaboration.

The 2024 CX Awards spotlighted exceptional achievements within the Retail and E-Commerce sector, recognizing organizations that have set a benchmark in delivering outstanding customer experiences.

The retailer is using immersive commerce — a form of online shopping that combines VR with 3D visualizations and gamification — to connect with the next generation of shoppers.

Research shows that product returns decrease when online shoppers receive orders in a single, consolidated delivery.