Communication

How do you show the deep skeptics in your organization — for instance, data scientists who view the word persuasion with disdain, as a euphemism for manipulation — that a serious investment in communication skills is worth making?

Failing to use time with direct reports in a meaningful way — or, worse, skipping these meetings altogether — can lead to higher attrition and drag down organizational goals.

Handwritten notes can help build authentic connections in an era when digital communication is everywhere.