Automation

Converting the bet into visible value continues to remain a challenge for CIOs.

Companies are leaning on AI as a convenient explanation for layoffs, even as weaker demand, past overhiring and cyclical slowdowns account for most job losses, shows Oxford Economics research

India may avoid the worst of AI-driven white-collar displacement, but only if it builds skills fast enough, IT secretary S. Krishnan says

As process-level automation reaches its limits, global capability centers are being forced to rethink how intelligence is built, shared, and scaled across the enterprise.

Even as employers use AI to screen talent, many resist candidates using it, highlighting a quiet tension at the heart of automated hiring.