Chris Shayan
Head of AI, Backbase
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Chris Shayan, a leader in AI innovation, spearheads the AI division at Backbase. With two decades of extensive technology experience across banking and fintech, Shayan leverages cutting-edge AI to redefine customer engagement and deliver substantial business growth. At Backbase, he is instrumental in developing advanced AI capabilities that empower financial institutions.
His contributions include pioneering Customer Lifetime Orchestration solutions and simplifying complex data engineering and ML processes into intuitive, ‘clicks-to-go-live’ journeys. He champions the vision for a proactive AI financial coach agent designed to intelligently manage customer finances without constant user intervention.
His leadership is shaping the future of AI in banking, fostering a new era of intelligent, personalized financial services that move beyond tactical features to truly transformative solutions.
