Dilpreet Singh, who leads Loyalty, CRM and Partnerships at ITC Hotels, makes the case for emotional relevance over digital noise in an industry built on human connection.
Ambitious claims of AI driving up to 80% productivity gains in five years are unrealistic and risk destabilizing operational priorities, Tech Mahindra CEO Mohit Joshi told ET
India's digital governance journey has entered a critical new phase, with an emphasis on data quality emerging as the cornerstone of future progress, government think tank NITI Aayog said on Tuesday.
Amazon chief executive Andy Jassy said the rapid expansion of GenAI across the company will, over time, reduce the number of people needed in certain corporate roles—even as it unlocks entirely new ways of working, creating value, and reimagining what employees can do
The consensus among the participants was that managing the new tariffs requires a lot of work, but having already endured COVID-19 and various armed conflicts worldwide, they regard this as just “another day in the office.” These market leaders will quickly re-optimize their networks, relationships, orders, products, contracts, routes, and prices, mitigating the worst impacts of the tariffs.
