Managing Technology

IKEA didn’t give up on drones for inventory management after pilots fizzled — it came up with a better approach for testing new technologies.

Tech bubbles are bad information environments.

To engineer successful digital transformation with AI, companies must embrace a new approach to the responsible use of technology.

To remediate the bias built into AI data, companies can take a three-step approach.

Research shows that customers want the functional benefits of smart products without sacrificing autonomy and privacy.