Strategic Communication

Good communication in tough times requires grappling with where responsibility for the problem lies and whether the situation is salvageable.

Mastering strategic storytelling is more critical than ever in the age of AI. Here’s how generative AI tools can support — or undermine — your next presentation.

There are myriad ways that directors and board chairs limit board effectiveness, intentionally and unintentionally. Here are the behaviors to look out for and curtail.

Every time a potential disagreement arises, consider: Is this issue so significant that it warrants a confrontation?

Companies are adopting a new communications strategy: publicly disclosing unflattering information about lapses and misdeeds. New research indicates that doing so is effective for building trust.