Help

Browse the categories below for answers to the most common questions.

For Subscribers

Update My Account | Reset My Password | Website Access | App Access

For Site Members

Reset My Password | Website Access | Update My Account | App Access

For Subscribers

Subscribers may read any article or content item on the site. If you aren’t yet an MIT SMR subscriber, subscribe now.

Managing Your Subscription

Access your account information from Sign In option in the top right of the website to access information about your account number, check your expire date, place renew, change your mailing address, or pay a bill.

Accessing the MIT SMR website

Click on the “Sign In” icon at the top right of any page to from your desktop, tablet, or mobile device using the email and password you chose when you subscribed.

 

Trouble signing in?

 

Make sure you are signing in using the email address and password associated with your subscription. You can also try to recover your password. (Be sure to check your spam mailbox.)

If you are unable to view the log-in window, try using a different browser or turning off any ad-blocker features you may have installed on your browser.

If you have trouble with access, please contact our Customer Service Team.

 
Signed in but blocked from accessing content?

 

Sign in and review your account info to check that the correct email is on file and that your account is paid in full.