Customer experience is now an organization-wide priority and business imperative. In an age where products and services are increasingly commoditized, CX helps differentiate brands and build loyalty. Leading brands seem to be able to do this seamlessly. But what sets them apart?

The Customer Centricity Summit, presented by MIT Sloan Management Review Middle East (MIT SMR ME), will explore the winning CX strategies of leading brands. The two-day summit will bring together MIT professors, industry veterans, thought leaders in marketing, CX, branding, and academia to break down the formulas behind their proven success.


As a key sponsor, leverage opportunities ranging from meeting potential customers and showcasing your CX solutions. Participating in panel discussions and onsite interviews. Get featured in MIT Sloan Management Review Middle East and reach an exclusive audience of over 80,000 readers.

For a bespoke package that serves your marketing objectives, please email us