AI in Motion: Redesigning Process for Strategic Advantage

AI is moving deeper into the enterprise—not as a standalone capability, but as an integral layer within core business processes. With the rise of AI agents that can autonomously manage workflows, adapt to new data, and drive decisions in real time, process automation is evolving into something far more dynamic: a system of intelligence that responds, learns, and improves continuously.

This edition of MIT SMR Connections, in partnership with Appian, will bring together senior business and technology leaders to explore how AI, when embedded directly into the fabric of operations, is unlocking new levels of speed, efficiency, and adaptability. The conversation will focus on real-world applications of AI-driven workflows, as well as the organizational models, governance structures, and leadership mindsets required to scale them responsibly.

As enterprises shift from automating tasks to orchestrating intelligent systems, this roundtable offers a timely forum to examine how process itself becomes a source of competitive advantage in the age of AI.

Briefing Points

• Embedding AI into core business processes
  Organizations are moving beyond basic automation to integrate AI where real work happens, within the processes that deliver value.
• Turning process architecture into a system of intelligence
  AI agents transform static workflows into adaptive systems that make autonomous decisions and coordinate across teams.
• Accelerating transformation through intelligent workflows
  AI-powered automation compresses timelines, enhances experience, and enables new operating models across the business.
• Governance and oversight in AI-led operations
  Growing autonomy demands strong governance; real-time monitoring, explainability, and human oversight to build trust.