A 50-Point Gap: How Experts and the Public See AI Differently

While AI insiders are bullish on AI’s impact, the public remains far more skeptical, especially on trust.

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  • As artificial intelligence advances, opinions on the technology are divided into two camps: the public and AI experts. According to a recent annual AI report by Stanford University, 73% of U.S. industry experts are optimistic that AI will have a positive impact on how people do their jobs, compared with just 23% of the general population, a 50-point gap.

    ​A similar divide can be seen in the impact on the economy (69% vs. 21%), K–12 education (61% vs. 24%), and medical care (84% vs. 44%).

    ​Notably, both groups showed low optimism in domains related to trust and social connection, including elections, news, and personal relationships.

    ​In a forward-looking survey (to 2035), the U.S. public again expressed a more pessimistic outlook than AI experts. The former believed AI was more likely to have a negative impact on key human traits such as thinking, learning, and creativity.

    ​“U.S. adults are more likely than AI experts to anticipate negative effects on metacognition (53% vs. 36%), defined as the ability to think analytically about one’s own thinking process, and decision-making (48% vs. 30%), which refers to problem-solving abilities,” the report read.

    ​Additionally, 51% of U.S. adults and 34% of experts expect AI to have a negative impact on social and emotional intelligence, often defined as the ability to understand and manage social interactions. Concern about mental well-being is high across both groups, with 55% of adults and 53% of experts saying AI will have a negative effect.

    ​General sentiments slip into opinions around the expected timeline and scale as well. A survey by the Longitudinal Expert AI Panel (LEAP), conducted by the Forecasting Research Institute, found that, based on 68 forecasts, experts predicted much faster AI progress than the public did.

    ​The fear of job loss continues to shape public sentiment about AI’s impact.

    Against 39% of AI experts, 64% of the public feel AI will lead to fewer jobs a few decades down the line. Only 14% of citizens and 33% of experts feel the technology won’t make much difference to job status.

    ​When asked about specific occupations, public and AI experts identified certain jobs as higher risk of automation than others, including cashiers, journalists, and software engineers. ​Among other professions, truck drivers show an interesting statistic: 33% of adults believe it won’t be affected, while 62% of experts predict a greater risk to the profession. 

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